Refund Policy (With Refunds)
Refund Policy
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OVERVIEW
Defective or Damaged Products
If you have received faulty or damaged products, please contact us with images of the product within 7 days. We will be happy to send out a replacement order or issue you a full refund.
Items Lost in Transit
When you place an order with us, you agree to our shipping times. Most orders are delivered within the specified time frames. However, external factors like customs inspections can occasionally cause delays. If your order's shipping times exceed our stated time frame by 10 business days, please get in touch with us, and we will gladly send out a replacement order or provide a full refund.
Returns
We accept returns for refunds. If you are not satisfied with your product, you can return it within 7 days after receiving it. To initiate a return, please contact us here.
Lost or Stolen Packages
Amazingiftsonline is not liable for lost or stolen packages that have been confirmed as delivered to the address provided for an order. In such cases, Amazingiftsonline will confirm the delivery to the specified address, the date of delivery, tracking information, and shipping carrier details for the customer to investigate.